Sim hacked and money stolen from bank account… what to do?

My dad got scammed while trying to activate 5G on his Airtel SIM. Turns out it was a fake form, and now his SIM is cloned and the original one was deactivated. Because of this, he didn’t get any OTPs or transaction alerts. This has been going on since yesterday, and today we found out his Axis Bank account is drained.

He just went to the bank, but I don’t know the exact amount yet… it’s probably over 2 lakh. I’m not sure what to do next or how to get the money back. Any advice would help a lot.

Update: The bank said his fixed deposits were broken, and someone even took a personal loan in his name! I don’t know the exact amount, but it seems to be a lot. Please help!

To the person who posted this: Your story doesn’t have enough details to fully understand what’s going on. Can you share more about how this scam started and exactly what steps have been taken so far?

If this is about a scam website, please share the link so others can avoid it. Make sure to update your post with any new info as it’ll help people give you better advice. If you need help writing it, feel free to ask.

Update: They broke the fixed deposits and took out a personal loan of 25 lakhs. I’m lost here… any advice at all?

madisonwilson said:
Update: They broke the fixed deposits and took out a personal loan of 25 lakhs. I’m lost here… any advice at all?

This forum can’t really fix this for you. The best move is to work directly with the bank. Just be careful now because scammers might contact you pretending to help.

@Frank
I know about scam recovery traps. I’m just looking for tips on how to handle this properly.

madisonwilson said:
@Frank
I know about scam recovery traps. I’m just looking for tips on how to handle this properly.

Stick with the bank. Keep everything documented and don’t pay anyone who promises to recover the money. The bank has to sort this out.

madisonwilson said:
@Frank
I know about scam recovery traps. I’m just looking for tips on how to handle this properly.

Just focus on what the bank tells you to do. Nothing else matters right now.

@Frank
Recovery scams are common after something like this. Be super cautious if anyone contacts you claiming they can get your money back. Never pay anyone for this service, and don’t share private info with random people.

You should immediately file a complaint with the cybercrime department. Call 1903 or check if there’s a local helpline. Then, take all your documents and go straight to the bank. It might also help to consult a lawyer.