Wife keeps getting calls from 'Yahoo fraud department'… what should we do?

My wife has been receiving automated calls saying they are from the ‘Yahoo fraud department’. They claim there’s been an attempt to change the default contact number linked to her account. We’re pretty sure these are scams, but the problem is they keep calling non-stop from different numbers. She gets a call every few minutes, and she’s been blocking each number as they come in. She has already changed her Yahoo password just to be safe. Does anyone have any suggestions on how we can stop these calls from continuing?

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A simple solution is to stop answering those calls.

Yahoo? Haven’t heard that name in a while…

iace said:
Yahoo? Haven’t heard that name in a while…

Yeah, I was just thinking the same thing. Yahoo? :joy:

Just like other free online services, Yahoo doesn’t make calls. They don’t even provide phone support for free users. The fact that they’re calling from different numbers is a clear red flag. Unfortunately, there’s not much you can do to stop these calls, but you can block each number as they call or set your phone to reject calls from unknown numbers. Eventually, they might stop calling if they see you’re not answering.

I would just stop answering calls from unknown numbers. If you don’t answer, they’ll eventually stop calling.

You could set up ‘Do Not Disturb’ mode on your phone and only allow calls from contacts to come through. Any other calls will go straight to voicemail. You could even record a new voicemail greeting that starts with the SIT tone, which is used by phone systems to signal an issue with the call. After that, a message like ‘We can’t answer the phone right now’ might cause robodialers to stop calling, and human callers might stop calling too. It takes time, but this approach can help reduce the number of calls.