I frequently cross the bridges in the NYC region, but I have auto pay and auto load on my Ez Pass, so I’m not sure whether it’s legitimate. Still, I wanted to be sure.
Hi Jenner!
It sounds like you’re taking the right steps by using the auto pay and auto load features on your E-ZPass, which are indeed legitimate and designed for convenience.
However, it’s always wise to stay alert for any potential scams. There have been instances where scammers send out fake toll violation notices, so it’s crucial to verify any unexpected messages directly with E-ZPass customer service.
To keep your transactions secure, regularly review your account through the official E-ZPass portal.
If you notice any charges that don’t look familiar, reach out to the customer service team immediately.
Also, exercise caution with any texts or emails asking for payments—especially if they’re not from sources you recognize.
Remember, never click on suspicious links or respond to unsolicited messages claiming to be from E-ZPass.
As long as you’ve set everything up through the official channels and keep an eye on your account activity, you should be in the clear.
If anything seems amiss, it’s better to report it sooner rather than later. Stay vigilant and safe!
I hope this helps! If you need any further assistance or have more questions, feel free to ask.
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